eBoss Australia, Level 14, 275 Alfred Street, North Sydney NSW 2060

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Who owns my company information?

You do. You have access to your data at any time, and can download your own  company data via a CSV file (simple excel file) easily whenever you like.

Is my data safe?

eBoss is built on a very mature platform to provide high security to protect your personal and company information.

Am I locked into a contract?

No, we are confident that you will be happy with our product and this means we have a rolling monthly payment via direct debit.

How do I pay for eBoss?

When you sign up for eBoss we will set up a direct debit, payable by either a bank account or credit card.

Will eBoss work on my desktop computer, tablet and mobile?

eBoss is cloud-based software, and will work anywhere with reliable internet access.

Are there apps for Android and iPhone?

eBoss works through the web browser on your phone while connected to the internet; it is not a mobile phone app. As it is all cloud-based, you won’t need to download any software to your phone.

What is the process to get started on eBoss?

If you have never used the software or feel overwhelmed, we will provide a comprehensive and easy-to-digest demonstration to get you started. You can then try eBoss for free for 14 days. If you enjoy the results and decide to sign up, we will set up your account and provide training.

Will I be charged for support?

Absolutely not. We offer free Australian-based support via phone and email, along with a range of self-help resources.

Will eBoss sync with my accounting software?

Yes, eBoss is currently able to sync with Xero. We will review other accounting software at a later date if there is sufficient demand from our customers.

Does eBoss have a GPS or geolocation function?

eBoss’ geolocation function allows users to select the job and address they are currently at. You can use this feature to see where your staff are and call on staff in particular areas when needed on urgent jobs or where additional unplanned labor is needed. eBoss does not have a GPS function for physical location tracking.

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